What if I don't have all my content ready?

Build time starts only once you've supplied all required content and approvals. We can work with you to prioritize what's most important, but delays in content delivery will extend the timeline accordingly. Build work may pause if required materials are not provided.

Can I see progress during the build?

Yes, you'll receive updates during the build process with screenshots of your website in progress. You can request changes during the build process. We keep communication clear and straightforward so you always know where things stand.

What if I want changes after you've built it?

One round of minor revisions is included in the initial build (text edits, swapping images, adjusting links, small spacing/layout tweaks). After launch, your $120/month managed service includes up to 30 minutes per calendar month of minor updates/maintenance (no rollover). Major changes or additions are quoted separately as Change Requests.

Do you use templates or is it custom?

Fully custom build. We don't use pre-made templates—every website is built specifically for your business. This is not an off-the-shelf template marketplace site. This means your site is unique, optimized for your needs, and you own all the code.

What if I want to add e-commerce later?

E-commerce functionality is out of scope and would be quoted separately as a Change Request. Typically $2,000-5,000+ depending on complexity (number of products, payment methods, inventory management, etc.). We'll quote based on your specific needs when you're ready.

Can I move my website to another host later?

Yes, you own the code. If you cancel the managed service and want self-hosting, a $500 AUD one-time handover fee applies for site export, deployment instructions, and basic walkthrough. Unlike website builders that lock you in, you have full control over your website.

What happens if Vercel (your host) goes down?

Vercel has a 99.9% uptime SLA and is used by major companies worldwide. If there's an outage, we monitor and address it immediately as part of the managed service. We'll keep you informed and get everything back online as quickly as possible.

Do you provide the source code?

Yes, you own everything. We can provide GitHub access or code export anytime. All code, design files, and assets belong to you. This is one of the key advantages over website builders that lock you into their platform.

What if I need more than 30 minutes of updates per month?

Work beyond the included monthly allowance or out-of-scope requests will be quoted or billed separately. Unused time does not roll over. Most businesses find 30 minutes per calendar month sufficient for regular updates, but we're flexible if your needs grow.

Can I cancel the managed service anytime?

Yes, 30 days written notice required. You keep the website and code, but support and hosting stop after the notice period. Charges remain payable through the notice period. If you want to continue hosting elsewhere, we'll help export everything and provide deployment documentation (self-hosting handover fee applies).

What if my website gets hacked?

We handle security as part of the managed service. We'll restore from backup and fix vulnerabilities immediately. Our security updates and monitoring help prevent issues, but if something happens, we're here to fix it quickly.

Do you handle domain renewals?

No, you manage your domain registration. We help with DNS configuration, but domain renewal is your responsibility. We'll remind you when renewal is coming up, but you'll need to renew through your domain registrar.

Complete BusinessWebsite Service

Everything you need: 3 pages, mobile-responsive design, SEO setup, and managed hosting. Build time starts once all content is provided. $2,000 AUD one-time + $120/month.

Exactly What's Included (And What's Not)

Clear, transparent scope so you know exactly what you're getting

Included in Build ($2,000)

3 Pages: Home, Services, Contact (with contact form wired to your nominated email)
Custom Build: Not an off-the-shelf template marketplace site
Mobile Responsive: Mobile responsive layout
SEO-Ready Structure: Titles/descriptions, headings, sitemap where applicable, social sharing previews/metadata
Analytics Setup: Google Analytics 4 (GA4)
Secure Deployment: HTTPS/SSL
Performance Optimisation: Best-practice implementation appropriate to stack
One Round of Minor Revisions: After initial delivery preview (text edits, image swaps, small layout tweaks)

Included in Managed Service ($120/month)

Hosting: Production hosting (e.g., Vercel or equivalent)
Uptime Monitoring: Reasonable best efforts monitoring
Security Updates: Security and dependency updates (where safe and appropriate)
Performance Monitoring: High-level monitoring and minor tuning where appropriate
Email Delivery Monitoring: Contact form/email delivery monitoring (best-effort within reasonable limits)
Domain & DNS Assistance: Domain and DNS assistance (within included time allowance)
Break/Fix Support: Minor fixes if something breaks (within included time allowance)
Content Updates: Up to 30 minutes per calendar month of minor updates/maintenance (no rollover)

NOT Included (Quoted Separately)

Additional pages beyond the 3 included (quoted separately)
E-commerce functionality (shopping cart, payments)
Booking systems or appointment scheduling
User accounts, logins, or member portals
Custom web applications or SaaS features
Advanced integrations (CRM, marketing automation)
Ongoing SEO campaigns or content marketing
Email hosting (Gmail, Outlook, etc.)
Logo design or brand identity work
Photography or stock image purchases

Build Process Timeline

Build time starts only once you've supplied all required content and approvals. Here's what happens during the build process.

Content Review & Setup

What Happens:

•Review all provided content (text, images, logo, business details)
•Set up project structure and development environment
•Configure domain and hosting infrastructure
•Create initial design mockups based on your brand

You Receive:

Initial design preview and any content questions

Development & Design

What Happens:

•Build home page with your content
•Create services page structure
•Implement contact page with form integration
•Mobile responsive testing
•Performance optimization

You Receive:

Progress update with screenshots

Refinements & Testing

What Happens:

•Implement any feedback from Day 2
•Complete all 3 pages
•Cross-browser testing (Chrome, Safari, Firefox, Edge)
•Mobile device testing (iOS, Android)
•SEO setup (meta tags, structured data)
•Analytics configuration

You Receive:

Final preview for approval

Launch & Handoff

What Happens:

•Final quality checks
•Deploy to production domain
•SSL certificate activation
•DNS verification
•Form testing (ensure emails deliver)

You Receive:

Live website, login credentials, documentation

What Can Delay Launch:

•Missing content (text, images, logo)
•Delayed feedback or approvals
•Third-party delays (domain registrar, DNS propagation)
•Requested changes outside original scope

Built With Modern, Proven Technology

Technical details that matter for performance, security, and reliability

Technology Stack

Framework:Next.js 16+ (React-based, server-side rendering)

Language:TypeScript (type-safe, fewer bugs)

Styling:Tailwind CSS (fast, maintainable)

Hosting:Vercel (global CDN, automatic scaling)

Form Handling:Server-side processing with spam protection

Analytics:Google Analytics 4 (GA4)

Version Control:Git (you own the code)

Performance Standards

Lighthouse Score:90+ performance, 90+ accessibility, 90+ SEO

Load Time:< 2 seconds on 3G connection

LCP (Largest Contentful Paint):< 2.5s

FID (First Input Delay):< 100ms

CLS (Cumulative Layout Shift):< 0.1

Browser Support

Chrome (latest 2 versions)
Safari (latest 2 versions)
Firefox (latest 2 versions)
Edge (latest 2 versions)
Mobile Safari (iOS 14+)
Chrome Mobile (Android 10+)

Security Features

HTTPS/SSL encryption
Secure form submission
Dependency vulnerability scanning
Regular security updates
No user data storage (GDPR-friendly)

How We Compare to Alternatives

See how our service stacks up against other options

Feature	Our Service	DIY Builders	Agencies	Freelancers
Price	$2,000 + $120/mo	$10-50/mo	$5,000-20,000+	$1,000-5,000
Timeline	4 days	1-2 weeks (you build)	4-12 weeks	2-8 weeks
Custom Design
Mobile Responsive			Usually	Sometimes
SEO Setup		Basic	Usually	Sometimes
Managed Hosting
Security Updates	Automatic	Automatic	Manual
Support	Included	Limited	Extra cost	Limited
You Own Code			Usually	Usually
Ongoing Maintenance	Included	You do it
Content Updates	30 min/mo	You do it

DIY Builders

You get custom design and don't get locked into a platform. You own your code and can move it anywhere.

Agencies

Faster, more affordable, includes ongoing management. No need to find separate hosting and support.

Freelancers

More reliable, includes hosting and support, better documentation. You're not dependent on one person.

Pricing Breakdown: What You Pay and When

Transparent pricing with no hidden costs

One-Time Build Fee: $2,000 AUD

Payment Schedule:

50% deposit ($1,000 AUD) due to commence work (non-refundable once work starts)
50% balance ($1,000 AUD) due before Go-Live

What This Covers:

•All design and development work
•3 pages (Home, Services, Contact)
•All technical setup (hosting, domain config, analytics)
•Initial launch and testing
•One round of minor revisions after initial delivery preview

Monthly Managed Service: $120 AUD/month

Starts: At Go-Live (website launch)
Billed: Monthly, in advance
Cancellation: 30 days written notice (you keep the website code)

What This Covers:

•Production hosting (e.g., Vercel or equivalent)
•Uptime monitoring (reasonable best efforts)
•Security and dependency updates (where safe and appropriate)
•Performance monitoring (high-level) and minor tuning where appropriate
•Contact form/email delivery monitoring (best-effort within reasonable limits)
•Domain and DNS assistance (within included time allowance)
•Minor fixes if something breaks (within included time allowance)
•Up to 30 minutes per calendar month of minor updates/maintenance (no rollover)

Optional Add-Ons (Quoted Separately)

Additional pages$300-500 per page

E-commerce setup$2,000-5,000+ (depends on complexity)

Booking system integration$1,000-3,000

Custom featuresQuoted based on requirements

Logo design$500-1,500

Photography$500-2,000

Self-Hosting Option

If you want to host it yourself: $500 AUD one-time handover fee

Payable before release of deployment materials and handover.

Site export/source delivery (as applicable)
Basic deployment instructions
Environment variable documentation (if applicable)
DNS/domain transfer guidance (basic)
Basic walkthrough (written or short call)
No ongoing support or responsibility after handover

After Your Website Launches

What happens after launch and what's included in ongoing support

Week 1: Post-Launch Support

•Monitor website performance
•Fix any immediate issues
•Verify analytics tracking
•Test contact form delivery
•Address any launch-day questions

Ongoing: Monthly Managed Service

•Production hosting (e.g., Vercel or equivalent)
•Uptime monitoring (reasonable best efforts)
•Security and dependency updates (where safe and appropriate)
•Performance monitoring (high-level) and minor tuning where appropriate
•Contact form/email delivery monitoring (best-effort within reasonable limits)
•Domain and DNS assistance (within included time allowance)
•Minor fixes if something breaks (within included time allowance)
•Up to 30 minutes per calendar month of minor updates/maintenance (no rollover)

What You Can Request (Within 30 min/calendar month)

•Text updates, image swaps, link changes
•Updating hours/contact details/pricing text
•Basic SEO metadata edits
•Small layout adjustments using existing structures
•Redirects, SSL/domain/DNS assistance
•Fixing broken forms or minor break/fix issues (where within our control)

What Requires Separate Quote

•New pages or sections
•Major design changes
•New features or functionality
•Integrations with third-party services
•E-commerce additions

What We Need From You

A checklist to help you prepare everything we need to get started

Required Before We Start

Business Details:

Business name and ABN
Physical address
Phone number
Email address
Business hours
Service areas (if applicable)

Content:

Text for Home page (about your business, what you do)
Text for Services page (list of services, descriptions)
Contact page information
Any legal text (privacy policy, terms, disclaimers)

Branding:

Logo files (high-resolution, vector preferred)
Brand colors (if you have them)
Font preferences (if you have them)

Images:

Photos of your business, products, or services
Or permission to use stock images
Image preferences or style guide

Domain:

Domain name (if you have one) or we can help you choose
Access needed for domain/DNS changes (or delegate access)

Email:

Email address where contact form submissions should go
Email provider setup (Gmail, Outlook, etc.)

Important: A single decision-maker for approvals and feedback is required. Build work may pause if required materials are not provided.

Nice to Have (Optional)

•Examples of websites you like (for design inspiration)
•Brand guidelines or style guide
•Existing marketing materials
•Customer testimonials
•Social media links

Web Design By Industry

We build websites tailored to how your industry works — not generic templates. See what we offer for your type of business.

Browse by industry and location →

Service-Specific Questions

Answers to common questions about our service, process, and technical details

Ready To Finally Sort Your Website?

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